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Apple Certified Support Professional (ACSP) Certification

A help desk professional who supports Mac OS X users or works in a business that uses Mac OS X systems.

  • Apple Training Determine whether a problem is hardware or software related by using appropriate 12/7/2007
  • Apple Training tools and strategies as recommended by Apple 12/7/2007
  • Apple Training Indicate why a technician should test the complete range of functionality when verifying a repair 12/7/2007